Restore a backup company file When you restore, QuickBooks uses the backup company file (.qbb) to create a new company file (.qbw). Important: If your backup company file is on an external device like a USB or a hosting service like Box, you'll need to move it to your local hard drive first. Then follow the steps. In QuickBooks, go to the File menu and select Open or Restore Company. Select Restore a backup copy and then Next. Select Local Backup and then Next. Browse your computer for your backup company file. It should look like this: [Your company name].qbb. Select a folder to decide where to save your restored company file. Then select Open. Note: If you open the backup in the same folder as your existing company file, you may overwrite your data. To avoid overwriting anything, you can rename your existing company file or the backup so the names are unique. Or you can save the backup in a completely separate folder. When you're ready, select Save. If you see any messages about possibly overwriting your data, select the option that best fits your needs. Don't overwrite anything unless you know you want to. Now you have a new company file you can work from. Learn more: QuickBooks for Nonprofits Regards, Bruce

To refund a payment: Tap the Activity tab on your Cash App home screen Select the payment Tap . . . Select Refund Press OK Regards, Bruce

Your printer might appear offline if it can't communicate with your PC. Here are some things to try to get your printer back online. Check to make sure the printer is turned on and connected to the same Wi-Fi network as your PC. Your printer's built-in menu should show which network it's connected to, or check your printer's manual for more info. Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners. Then select your printer > Open queue. Under Printer, make sure Use Printer Offline is not selected. If these steps don't put your printer back online, then try Troubleshooting offline printer problems. Regards, Bruce

To fix the issue, perform the following steps carefully; First you have to Open Windows Explorer. The search and Navigate to the System32 folder. After Navigating to the System32 Locate the HPZinw12.dll files. And HPZipm12.dll. Here you have to rename or delete these files. Finally you have to install the HP printer again. Regards, Bruce

Check the following points: Unplug the power to your wireless access point/router, wait for 10 seconds, and then plug it back in. (Windows only) Uninstall and reinstall the Brother driver to set up the wireless (Wi-Fi) network connection again. Uninstall the Brother driver. If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. You can find the MAC address by printing the Network Configuration Report. If you manually entered the SSID and security information (SSID/authentication method/encryption method/Network Key), the information may be incorrect. Reconfirm the SSID and security information and re-enter the correct information as necessary. This device does not support a 5GHz SSID/ESSID and you must select a 2.4 GHz SSID/ESSID. Make sure the access point/router is set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode. Regards, Bruce

Uninstall QuickBooks Desktop If you run into issues when you uninstall QuickBooks, there might be something going on with your computer. You should contact an IT professional or Microsoft for help. Step 1: Remove QuickBooks Open the Windows Start menu. Search for “Control Panel”, then open Control Panel. Select Programs and Features or Uninstall a Program. From the list of programs, select your version of QuickBooks Desktop you want to uninstall. Select Uninstall/Change and then Remove. Select Next. If you don’t see this option, sign out and sign back into Windows as an admin (or a user with admin rights). Step 2: Reinstall QuickBooks Desktop Regards, Bruce

How to set the Printer to “Online” Manually Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select “See what’s printing”. From the window that opens choose “Printer” from the menu bar at the top. Select “Use Printer Online” from the drop down menu. Remove All Pending Print Jobs From the “See what’s printing” menu mentioned previously right click and “Cancel” any print jobs present. With the print jobs removed select “Use Printer Online” again. If any suborn print jobs remain then try restating both your PC and printer. Removing and Reinstalling Your Printer Right click the printer from Devices and Printers and select “Remove device”. Now add the printer again by selecting the Add a Printer option from Devices and Printers. Regards, Bruce

Here’s how to fix the HP driver error 1603 when it pops up on your computer. 1. Update drivers 2. Run the hardware troubleshooter 3. Use a Microsoft Fix It 4. Verify that the Windows Installer service is set to Automatic 5. Install the driver in compatibility mode 6. Grant full control permissions to the System account 7. Register Windows components 8. Temporarily disable services, and then reinstall the HP software 9. Upgrade to the latest Microsoft Windows Installer version Regards, Bruce

Step 1: Verify the connections: Firstly, you need to check there is an appropriate connection between your computer and printer. Secondly, the wireless network or cable you are using has no problem. If there is a fault between connections, then you need to make a strong connection. Also, you need to run a test print job before proceeding to the next troubleshooting step. Step 2: Restart your printer and computer: At some time the problem can be easily fixed by just restarting your devices. For this, simply turn the power off your canon printer and the computer then leaves them for approx one minute. After that, turn them on to check whether the error is fixed or not. Step 3: Reinstall or simply update your printer driver: You will be surprised to hear that the “canon printer is in error state” issue can also be a result of the faulty or incomplete installation of the printer driver. To correct the issue you need to simply re-install the drivers: Go to official canon printer setup website Locate your printer’s drivers and software Click on Download button, and Install the file to resolve the canon printer in error state issue. To install the printer’s drivers you need to open the download file and follow the on-screen instructions. When you reach the end and the drivers are installed successfully, then click Finish. Now restart your printer and computer to experience a high-quality printing service. Regards, Bruce

You receive this error while updating QuickBooks Desktop to the latest release because of one of the following: You have an antivirus application installed on your computer that's blocking the update. You aren’t logged in as the administrator on the computer. Step 1: Log in to your computer as an administrator But I already logged in as a different user. Right-click on the QuickBooks Desktop icon, then select Run as Administrator. This will change your access to an administrator. Note: If you don’t have an antivirus installed, skip to step 3. Step 2: Stop your antivirus application and rename folders On your keyboard, press Ctrl+Shift+Esc to open Task Manager. Go to the Processes tab, then look for [ANTIVIRUS].exe. Example: Spy Sweeper.exe. Note: If you get an error, uninstall the antivirus application. Select End Process. Rename the QuickBooks Cloud Accounting update folder. On your keyboard, press Windows key+E to open File Explorer. Go to C:\Program Files\Intuit\QuickBooks(year)\Components. For 64-bit users, go to C:\Program Files(x86)\Intuit\Quickbooks(year)\Components. Right-click on the downloadqbXX folder, then select Rename. Note that XX stands for the year version of your QuickBooks. Example: downloadqb18 for QuickBooks Desktop 2018. Add .old to the end of the name. Example: downloadqbxx.old. Re-update QuickBooks Desktop Enterprise. Step 3: Turn off User Account Control (UAC) Windows 7 and 8: temporarily turn off UAC. Windows 10: proceed to step 4. Step 4: Perform a clean install in Selective Startup Hope this helps. Regards, Bruce

Repairing/Reinstalling Outlook If none of the above methods work and you are still having trouble connecting to the server, then you can try to repair or reinstall the application. However, we still recommend you to repair the Outlook. If that doesn't work, then you can try reinstalling it completely. Below is how to repair Outlook: Step 1: Use "Windows + R' and enter "appwiz.cpl" in the box and hit Enter. Step 2: Once you're inside the application manager, find the Microsoft office. Then, right-tap it and choose "Change". Step 3: Choose the "Repair" option and hit "Continue'. If the problem doesn't go away even after repairing, then you can reinstall Outlook. OR Repair Outlook Account If nothing still works to fix the Outlook server error, you can try to repair your Outlook account. Outlook account refers to the info associated with servers or email addresses that you have entered in Outlook. These settings might be disrupted and thereby causes several problems like the one you're facing now. Repairing an Outlook account could fix the problem. So, try the following steps: Step 1: Open Outlook. Step 2: Click on the "File">" Info"> Account and Social Network Settings">" Account settings". Step 3: Now, select your account and hit on the "Repair" button. Step 4: You will be asked to enter your account details or just to confirm them. It is suggested that you should remove the password and then re-enter it to eradicate the change that you have entered the wrong password. Step 5: Hit on the "Next" button. This, in turn, enables Outlook to automatically make a connection with the server and diagnose the problem if there is any. Hope this helps. Regards, Bruce

On Android: • Open the Email application. • Press Menu and select Settings • Select Account Settings. • Click on the email account you want to edit. • Scroll to the bottom of the screen and click More Settings. • Select Outgoing Settings. • Check the Require sign-in option. • Enter your full email address as the User name and your password. • Change the server Security type and port. If you want to use SSL, then change the port to 465 and select SSL from the encryption drop-down menu. If you don’t want to use SSL, then change the port to 587. Hope this was useful. Regards, Bruce

Steps to Fix Login Issue in Comcast Email Account 1.) Go to the official website of Xfinity and locate the Sign In option located on the top right of the Xfinity page. A new page will open. 2.) Locate Forgot username or password? link and click on the password. You will be directed to the next page where you will be prompted to enter your username. 3.) Enter your username and click on the Continue button. 4.) On the next page, you will be prompted to pass a security page by entering the captcha shown on the window. Confirm it and you will be directed to the next page where you will be provided different password recovery options. 5.) The options will be something like this: Send an email to A***t9@xyz.com Send a text message to my mobile phone (***) ***6789 Select the appropriate password recovery option and click on the Continue button. You will receive a password reset link or code to your phone/email (as per the option selected) which you will need to enter on the subsequent screen. Click the Continue button. 6.) However, in case you don’t have the access to phone or email mentioned in the options, you can click on the link Try a different method. Then you will be prompted to answer a security question (you set up during the signup process as a recovery option) and ZIP Code. Enter the correct answer and ZIP Code and click on the Continue button. 7.) If your chosen password recovery option is verified positively by Xfinity, you will be directed to the Password Reset page. 8.) On the Password Reset page, simply create your new password and click on the Continue button. You will get a confirmation message for successfully resetting your account password. Now, you can easily log in to your Comcast email account. Hope this helps you. Regards, Banner

Set Up: Implementing an on-premise call center can take up to several months because companies must purchase hardware and licenses, set up the infrastructure, and find compatible software. On the other hand, setting up cloud-based call centers involves installing an app on a computer that functions out of the box. Cost: Companies must determine whether they want capital expenditures or operating expenditures when choosing between an on-premise call center and a cloud call center. On-premise call centers require upfront costs for hardware, licenses, and housing servers onsite. They also require onsite installations once every 5-10 years as hardware ages and technology evolves. Conversely, cloud call centers do not a large upfront hardware or infrastructure cost as long as your organization has a strong internet connection with sufficient bandwidth. Ongoing costs include a monthly subscription. Features: On-premise call centers have traditional, expected features including transfers, hold, wait music, conferences, and call logging. While cloud call centers have the same traditional features, they build upon them with the help of advancing technologies to feature live call monitoring, smart IVR, click-to-call, and more. Integrations: It is difficult but possible to integrate an on-premise call center with other services, mainly because of licensing and installation. Companies with top IT teams can make the integrations and implementations run more smoothly, which lead to overall call center operations running more smoothly. Conversely, cloud call center providers intentionally create their products to integrate with your CRM system, call script generators, helpdesk tickets, and more. Reliability: On-premise call centers may have more stable technology to help eliminate call lag or lower call quality. However, an on-premise call center’s call quality is only as good as its technology and hardware. On the other hand, cloud call centers have high call quality when organizations have strong, reliable internet connections. Hope this helps. Regards, Bruce